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These days more of us are communicating via video rather than just voice or the written word — and I highly recommend it.
Since it’s important to make the right visual impression, I thought I’d share a few tips I’ve learned from experience.
“I’m thinking, why isn’t anybody asking [the anesthesia tech] how he recognized me? “OK, so what – I’m the provider, you’re the freaking consumer.
Why is what I did so much more wrong than what you did?
Giving this degree of attention may be a risk, but it is one the BBC’s director of Sport, Barbara Slater, has been willing to take.
The decision to broadcast all of England's games on their main channels must have been made easier by the strong viewing figures for the Women’s World Cup in 2011, which drew a peak audience of over three million.
People seem to like it because communication is more effective and memorable when you can see the other person’s face.
The game at a grass-roots level is also in relatively good health.
Just under 260,000 women in England take part in football at least once a month – making it the most popular female team sport.
If Hope Powell’s England squad progress – they were unbeaten in qualifying – then we will be able to see every match they play live in our living rooms and in pubs across the country.
Starting today the England women’s football team will be given the most extensive live coverage ever, after the BBC won the rights to broadcast every England match of the UEFA European Women's Championship.